Mailsend Essential Waste Tank Support

Mailcoms Mailsend Essential · Waste Tank

How to check and turn the waste pad on the Mailcoms Mailsend Essential franking machine.

How do I check or turn the waste pad on the Mailsend Essential?

The waste pad collects excess ink. Check and turn it when prompted.

  1. Locate the tray on the side of the machine.
  2. Use the handle to pull out the tray.
  3. Check the pad and turn it around if the opposite corner is clean.
  4. If the pad is full, contact Mailcoms to order a new one.
  5. Push the tray back in to finish.

Mailsend Essential Waste Tank – Frequently Asked Questions

How do I check the waste pad on the Mailsend Essential?

Pull out the tray on the side of the machine using the handle, check the pad and turn it if the opposite corner is clean.

What do I do if the Mailsend Essential waste pad is full?

If the pad is full, contact Mailcoms to order a replacement.

How do I refit the waste tray on the Mailsend Essential?

After turning or replacing the pad, push the tray back into the side of the machine.

Still having waste tank issues with your Mailsend Essential?

Our technical team are Royal Mail Authorised Inspectors and fully qualified franking machine engineers. Call us on 01543 572 776 – Mon–Fri 8:30 to 17:00.

Contact Technical Support →

Don't know your model?

All you need is the brand and what the machine looks like - we'll do the rest.

Match it by picture Ask Jessica to find my supplies