Q1. Where can I see a full breakdown of all of Royal Mail's postage rates?

Please visit www.royalmail.com and they will be able to locate this information online.

Q2. What are the main changes of this Rate Change?

A general price change has occurred across the board providing greater savings for Mailmark franking machine users. For full details and all options please visit www.royalmail.com/prices2024

Q3. How will I get my rate update?

Most franking machines will give you a prompt message to follow instructions, but you’ll also receive correspondence from your franking machine manufacturer/supplier.

Q4. Why do I need to update my machine?

As part of the terms and conditions of the Royal Mail Franking Scheme your machine needs to be updated with the latest rates to ensure your mail carries the correct postal costs. Incorrect postage values may result in non-delivery of items and Royal Mail may also charge you for each item that has the incorrect price. Royal Mail can charge customers for any letters posted without the correct price which can be the difference of the price plus a surcharge per item for inland and international mail.

Q5. How do I frank my post if I do not have the new rates on my machine after the rate update date?

You will need to manually weigh your item, refer to the Royal Mail franking price list and type the amount in manually or by accessing the Surcharge payment option on your franking machine.

Franking Machine Rate Change Information Page

RISK FREE - 100% Total Satisfaction Guarantee

We provide a FREE visual photo of your item and will not process and print your complete order until you have approved by either our proof approval application, email or video. You can make amendments as required until you are satisfied with your samples before your order is put into full production. If you wish to order a physical sample first, you can do so by getting in touch with us. Amendments can still be made after receipt of the item however these will be visual approvals only. The full cost of the sample will be refunded off your first full order*. If you are not happy with the quality of the printed sample we will refund your order in full without quibble.

Mailstart+ franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a Mailmark franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates will be available to download from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your Mailstart+ franking machine. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Download the Mailstart+ Rate Change Instructions here

Order Low Priced Ink, Labels & Accessorises for your Mailcoms Mailstart+ franking machine.

New Mailstart+ franking machine rate change instructions

Learn how to update your Mailstart+ franking machines postage rates by watching the video below or by following the simple instructions:

• Check that your system is connected as for a normal postage refill

• At the main screen (Date on display) press the ‘Funds’ key.

• Use the review ‘down’ key to scroll to ‘Check balance available?’

• Press the ‘Yes/Enter’ key.

• The machine will automatically connect to the PB Infrastructure.

• Once the meter has connected it will show ‘Checking PBP Account Balances’.

• The machine then shows ‘Prepaid £xx.xx’ (the balance of your PBP account).

• Press the ‘Yes/Enter’ key to continue.

• The meter then asks if you wish to Refill Postage. Press the ‘No’ key to continue.

• The meter will check for updates and display ‘SYSTEM UPDATE REQUIRED – Please Wait’.

• Press the ‘Yes/Enter’ key to download and install the new rates.

• Once completed the display will read ‘Download complete Continue – press enter’

• Press the ‘Yes/Enter’ key.

• The display will then show ‘During the call: Rate data installed’

• Press the ‘Yes/Enter’ key.

• You will be asked ‘Do you want to print a download report?’

• Press the ‘No’ key.

• The machine will then return to the main screen. The new rates are now installed.

Please note: Due to the amount of updates being performed during this period you may need to repeat the above or try outside of busy / peak times.

Please note: If you advance the printing date to 2nd April 2024 or beyond, this will activate the new Postal Rates and cannot be reversed.

Mailbase Series franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates will be available to download from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Download the Mailmark Mailbase Series Rate Change Instructions here

Order Low Priced Ink, Labels & Accessorises for your Mailcoms Mailbase franking machine.

Mailmark Mailbase Series franking machine rate change instructions

Learn how to update your Mailbase franking machines postage rates by watching the video below or by following the simple instructions:

• Check that your system is connected as for a normal postage refill.

• With your machine on the Home screen press the ‘Add Postage’ key.

• Select ‘Check PbP Balance.’

• The machine will automatically connect.

• When connection has been made, the ‘Add Postage’ screen appears.

• Press ‘No’ to skip adding funds.

• Your machine will automatically check and begin downloading new rate files.

• When the update has finished downloading follow the prompts until you return to the Home screen.

• You may receive a request to reconnect for a further upload/download. Proceed by re-connecting and follow any prompts.

Please note: Due to the amount of updates being performed during this period you may need to repeat the above or try outside of busy / peak times.

Please note: If you advance the printing date to 2nd April 2024 or beyond, this will activate the new Postal Rates and cannot be reversed.

Mailmark Mailbase+ franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates will be available to download from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your Mailbase+ franking machine. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Download the Mailmark Mailbase+ Rate Change Instructions here

Order Low Priced Ink, Labels & Accessorises for your Mailcoms Mailbase+ franking machine.

Mailmark Mailbase+ franking machine rate change instructions

Learn how to update your Mailbase+ franking machines postage rates by watching the video below or by following the simple instructions:

• Check that your system is connected as for a normal postage refill. This can be via LAN connection or PC Meter Connect.

• At the main screen press the ‘Refill Postage’ key.

• Select ‘Check PbP Balance.’

• Select ‘Continue.’

• Press the Enter key if prompted.

• The machine will automatically download and install rates. A series of status messages will be displayed.

• When the update has finished, follow the prompts (if any), until you return to the main screen. Do not switch off until the process is finished.

• You may receive a request to reconnect for a further upload/download, proceed by reconnecting and follow any prompts.

Please note: Due to the amount of updates being performed during this period you may need to repeat the above or try outside of busy / peak times.

Please Note: If you advance the printing date to 2nd April 2024 or beyond, this will activate the new Postal Rates and cannot be reversed.

Mailmark Mailbase Speed franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates will be available to download from the 11th March 2024. The new tariffs will be held in the memory and will activate 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your Mailbase Speed franking machine. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Download the Mailmark Mailbase Speed Rate Change Instructions here

Order Low Priced Ink, Labels & Accessorises for your Mailcoms Mailbase Speed franking machine.

Mailmark Mailbase Speed franking machine rate change instructions

Learn how to update your Mailbase Speed franking machines postage rates by watching the video below or by following the simple instructions:

• Check that your system is connected as for a normal postage refill. This can be via LAN connection or PC Meter Connect.

• At the main screen press the ‘Refill Postage’ key.

• Select ‘Check PbP Balance.’

• Select ‘Continue.’

• Press the Enter key if prompted.

• The machine will automatically download and install rates. A series of status messages will be displayed.

• When the update has finished, follow the prompts (if any), until you return to the main screen. Do not switch off until the process is finished.

• You may receive a request to reconnect for a further upload/download, proceed by reconnecting and follow any prompts.

Please note: Due to the amount of updates being performed during this period you may need to repeat the above or try outside of busy / peak times.

Please Note: If you advance the printing date to 2nd April 2024 or beyond, this will activate the new Postal Rates and cannot be reversed.

Parcelsend Lite franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates will be available to download effective from the 11th march 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your Parcelsend Lite franking machine. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Download the Parcelsend Lite Rate Change Instructions here

Order Low Priced Ink, Labels & Accessorises for your Mailcoms Parcelsend Lite franking machine.

New Parcelsend Lite franking machine rate change instructions

Learn how to update your Parcelsend Lite franking machines postage rates by watching the video below or by following the simple instructions:

• Check that your system is connected as for a normal postage refill

• At the main screen (Date on display) press the ‘Funds’ key.

• Use the review ‘down’ key to scroll to ‘Check balance available?’

• Press the ‘Yes/Enter’ key.

• The machine will automatically connect to the PB Infrastructure.

• Once the meter has connected it will show ‘Checking PBP Account Balances’.

• The machine then shows ‘Prepaid £xx.xx’ (the balance of your PBP account).

• Press the ‘Yes/Enter’ key to continue.

• The meter then asks if you wish to Refill Postage. Press the ‘No’ key to continue.

• The meter will check for updates and display ‘SYSTEM UPDATE REQUIRED – Please Wait’.

• Press the ‘Yes/Enter’ key to download and install the new rates.

• Once completed the display will read ‘Download complete Continue – press enter’

• Press the ‘Yes/Enter’ key.

• The display will then show ‘During the call: Rate data installed’

• Press the ‘Yes/Enter’ key.

• You will be asked ‘Do you want to print a download report?’

• Press the ‘No’ key.

• The machine will then return to the main screen. The new rates are now installed.

Please note: Due to the amount of updates being performed during this period you may need to repeat the above or try outside of busy / peak times.

Please note: If you advance the printing date to 2nd April 2024 or beyond, this will activate the new Postal Rates and cannot be reversed.

Mailsend Essential franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates will be available to download effective from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your Mailsend Essential franking machine. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Order Low Priced Ink, Labels & Accessorises for your Mailcoms Mailsend Essential franking machine.

Mailsend Essential Instructions – Automatic Updates

Your device updates postal rates and software automatically.

Keep your device turned on and connected to your network to get your automatic updates, as updates are downloaded during the evening hours.

Mailsend Essential Instructions – Manual Updates

Learn how to update your Mailsend Essential franking machines postage rates by watching the video below or by following the simple instructions:

1. Tap Rates and Updates on the bottom of the Home screen.

2. If new rates are available your device downloads and installs updates.

Parcelsend Essential franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates will be available to download from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your Parcelsend Essential franking machine. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Order Low Priced Ink, Labels & Accessorises for your Mailcoms Parcelsend Essential franking machine.

Parcelsend Essential Instructions – Automatic Updates

Your device updates postal rates and software automatically.

Keep your device turned on and connected to your network to get your automatic updates, as updates are downloaded during the evening hours.

Parcelsend Essential Instructions – Manual Updates

Learn how to update your Parcelsend Essential franking machines postage rates by watching the video below or by following the simple instructions:

1. Tap Rates and Updates on the bottom of the Home screen.

2. If new rates are available your device downloads and installs updates.

Mailsend franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates will be available to download effective from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your Mailsend franking machine. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Order Low Priced Ink, Labels & Accessorises for your Mailcoms Mailsend franking machine.

Mailsend Instructions – Automatic Updates

Your device updates postal rates and software automatically.

Keep your device turned on and connected to your network to get your automatic updates, as updates are downloaded during the evening hours.

Mailsend Instructions – Manual Updates

Learn how to update your Mailsend franking machines postage rates by watching the video below or by following the simple instructions:

1. Tap Rates and Updates on the bottom of the Home screen.

2. If new rates are available your device downloads and installs updates.

Mailsend+ franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates will be available to download from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your Mailsend+ franking machine. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Order Low Priced Ink, Labels & Accessorises for your Mailcoms Mailsend+ franking machine.

Mailsend+ Instructions – Automatic Updates

Your device updates postal rates and software automatically.

Keep your device turned on and connected to your network to get your automatic updates, as updates are downloaded during the evening hours.

Mailsend+ Instructions – Manual Updates

Learn how to update your Mailsend+ franking machines postage rates by watching the video below or by following the simple instructions:

1. Tap Rates and Updates on the bottom of the Home screen.

2. If new rates are available your device downloads and installs updates.

Parcelsend+ franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates will be available to download from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your Parcelsend+ franking machine. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Order Low Priced Ink, Labels & Accessorises for your Mailcoms Parcelsend+ franking machine.

Parcelsend+ Instructions – Automatic Updates

Your device updates postal rates and software automatically.

Keep your device turned on and connected to your network to get your automatic updates, as updates are downloaded during the evening hours.

Parcelsend+ Instructions – Manual Updates

Learn how to update your Parcelsend+ franking machines postage rates by watching the video below or by following the simple instructions:

1. Tap Rates and Updates on the bottom of the Home screen.

2. If new rates are available your device downloads and installs updates.

Mailsend Speed franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates will be available to download from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your Mailsend Speed franking machine. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Order Low Priced Ink, Labels & Accessorises for your Mailcoms Mailsend Speed franking machine.

Mailsend Speed Instructions – Automatic Updates

Your device updates postal rates and software automatically.

Keep your device turned on and connected to your network to get your automatic updates, as updates are downloaded during the evening hours.

Mailsend Speed Instructions – Manual Updates

Learn how to update your Mailsend Speed franking machines postage rates by following the simple instructions:

1. Tap Rates and Updates on the bottom of the Home screen.

2. If new rates are available your device downloads and installs updates.

Parcelsend Speed franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates will be available to download from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your Parcelsend Speed franking machine. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Order Low Priced Ink, Labels & Accessorises for your Mailcoms Parcelsend Speed franking machine.

Parcelsend Speed Instructions – Automatic Updates

Your device updates postal rates and software automatically.

Keep your device turned on and connected to your network to get your automatic updates, as updates are downloaded during the evening hours.

Parcelsend Speed Instructions – Manual Updates

Learn how to update your Parcelsend Speed franking machines postage rates by following the simple instructions:

1. Tap Rates and Updates on the bottom of the Home screen.

2. If new rates are available your device downloads and installs updates.

Send Pro / Connect+ Series franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates will be available to download from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your Send Pro / Connect+ Series franking machine. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Order Low Priced Ink, Labels & Accessorises for your Mailcoms SendPro P Series franking machine.

Send Pro / Connect+ Series Instructions

The Connect+® / SendPro™ P franking machines update postal rates and software automatically. Your machine checks for updates every day at a specific time. If you encounter issues updating the rates or software, contact our support.

Mailhub franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates are expected to be available to download from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible after this date.

Download the Mailhub Rate Change Instructions here

Order Low Priced Ink, Labels & Accessorises for your Mailcoms Mailhub franking machine.

Mailhub Instructions

Learn how to update your Mailhub franking machines postage rates by watching the video below or by following the simple instructions:

Mailhub / IN360 Rate Change instructions

DM60 franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a Mailmark franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates will be available to download effective from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your Pitney Bowes DM60 franking machine. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Order Low Priced Ink, Labels & Accessorises for your Pitney Bowes DM60 franking machine – use code NEW10 for 10% off your first order.

Pitney Bowes DM60 franking machine rate change instructions

Learn how to update your Pitney Bowes DM60 franking machines postage rates by watching the video below or by following the simple instructions:

• Check that your system is connected as for a normal postage refill

• At the main screen (Date on display) press the ‘Funds’ key.

• Use the review ‘down’ key to scroll to ‘Check balance available?’

• Press the ‘Yes/Enter’ key.

• The machine will automatically connect to the PB Infrastructure.

• Once the meter has connected it will show ‘Checking PBP Account Balances’.

• The machine then shows ‘Prepaid £xx.xx’ (the balance of your PBP account).

• Press the ‘Yes/Enter’ key to continue.

• The meter then asks if you wish to Refill Postage. Press the ‘No’ key to continue.

• The meter will check for updates and display ‘SYSTEM UPDATE REQUIRED – Please Wait’.

• Press the ‘Yes/Enter’ key to download and install the new rates.

• Once completed the display will read ‘Download complete Continue – press enter’

• Press the ‘Yes/Enter’ key.

• The display will then show ‘During the call: Rate data installed’

• Press the ‘Yes/Enter’ key.

• You will be asked ‘Do you want to print a download report?’

• Press the ‘No’ key.

• The machine will then return to the main screen. The new rates are now installed.

Please note: Due to the amount of updates being performed during this period you may need to repeat the above or try outside of busy / peak times.

Please note: If you advance the printing date to 2nd April 2024 or beyond, this will activate the new Postal Rates and cannot be reversed.

DM110i, DM160i & DM220i franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates will be available to download effective from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Order Low Priced Ink, Labels & Accessorises for your Pitney Bowes DM160i & DM220i franking machine – use code NEW10 for 10% off your first order.

Pitney Bowes DM110i, DM160i & DM220i franking machine rate change instructions

Learn how to update your Pitney Bowes DM110i, DM160i & DM220i franking machines postage rates by watching the video below or by following the simple instructions:

• Check that your system is connected as for a normal postage refill.

• With your machine on the Home screen press the ‘Add Postage’ key.

• Select ‘Check PbP Balance.’

• The machine will automatically connect.

• When connection has been made, the ‘Add Postage’ screen appears.

• Press ‘No’ to skip adding funds.

• Your machine will automatically check and begin downloading new rate files.

• When the update has finished downloading follow the prompts until you return to the Home screen.

• You may receive a request to reconnect for a further upload/download. Proceed by re-connecting and follow any prompts.

Please note: Due to the amount of updates being performed during this period you may need to repeat the above or try outside of busy / peak times.

Please note: If you advance the printing date to 2nd April 2024 or beyond, this will activate the new Postal Rates and cannot be reversed.

DM300M franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates will be available to download effective from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your Pitney Bowes DM300M franking machine. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Order Low Priced Ink, Labels & Accessorises for your Pitney Bowes DM300M franking machine – use code NEW10 for 10% off your first order.

Pitney Bowes DM300M franking machine rate change instructions

Learn how to update your Pitney Bowes DM300M franking machines postage rates by watching the video below or by following the simple instructions:

• Check that your system is connected as for a normal postage refill. This can be via LAN connection or PC Meter Connect.

• At the main screen press the ‘Refill Postage’ key.

• Select ‘Check PbP Balance.’

• Select ‘Continue.’

• Press the Enter key if prompted.

• The machine will automatically download and install rates. A series of status messages will be displayed.

• When the update has finished, follow the prompts (if any), until you return to the main screen. Do not switch off until the process is finished.

• You may receive a request to reconnect for a further upload/download, proceed by reconnecting and follow any prompts.

Please note: Due to the amount of updates being performed during this period you may need to repeat the above or try outside of busy / peak times.

Please Note: If you advance the printing date to 2nd April 2024 or beyond, this will activate the new Postal Rates and cannot be reversed.

DM400M franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates will be available to download effective from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your Pitney Bowes DM400M franking machine. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Order Low Priced Ink, Labels & Accessorises for your Pitney Bowes DM400M franking machine – use code NEW10 for 10% off your first order.

Pitney Bowes DM400M franking machine rate change instructions

Learn how to update your Pitney Bowes DM400M franking machines postage rates by watching the video below or by following the simple instructions:

• Check that your system is connected as for a normal postage refill. This can be via LAN connection or PC Meter Connect.

• At the main screen press the ‘Refill Postage’ key.

• Select ‘Check PbP Balance.’

• Select ‘Continue.’

• Press the Enter key if prompted.

• The machine will automatically download and install rates. A series of status messages will be displayed.

• When the update has finished, follow the prompts (if any), until you return to the main screen. Do not switch off until the process is finished.

• You may receive a request to reconnect for a further upload/download, proceed by reconnecting and follow any prompts.

Please note: Due to the amount of updates being performed during this period you may need to repeat the above or try outside of busy / peak times.

Please Note: If you advance the printing date to 2nd April 2024 or beyond, this will activate the new Postal Rates and cannot be reversed.

SendPro C franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates will be available to download effective from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your Pitney Bowes SendPro C franking machine. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Order Low Priced Ink, Labels & Accessorises for your Pitney Bowes SendPro C franking machine – use code NEW10 for 10% off your first order.

Pitney Bowes SendPro C Instructions – Automatic Updates

Your device updates postal rates and software automatically.

Keep your device turned on and connected to your network to get your automatic updates, as updates are downloaded during the evening hours.

Pitney Bowes SendPro C Instructions – Manual Updates

Learn how to update your Pitney Bowes SendPro C franking machines postage rates by watching the video below or by following the simple instructions:

1. Tap Rates and Updates on the bottom of the Home screen.

2. If new rates are available your device downloads and installs updates.

SendPro+ franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates will be available to download effective from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your Pitney Bowes SendPro+ franking machine. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Order Low Priced Ink, Labels & Accessorises for your Pitney Bowes SendPro+ franking machine – use code NEW10 for 10% off your first order.

Pitney Bowes SendPro+ Instructions – Automatic Updates

Your device updates postal rates and software automatically.

Keep your device turned on and connected to your network to get your automatic updates, as updates are downloaded during the evening hours.

Pitney Bowes SendPro+ Instructions – Manual Updates

Learn how to update your Pitney Bowes SendPro+ franking machines postage rates by watching the video below or by following the simple instructions:

1. Tap Rates and Updates on the bottom of the Home screen.

2. If new rates are available your device downloads and installs updates.

SendPro C Auto franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates will be available to download from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your Pitney Bowes SendPro C Auto franking machine. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Order Low Priced Ink, Labels & Accessorises for your Pitney Bowes SendPro C Auto franking machine – use code NEW10 for 10% off your first order.

Pitney Bowes SendPro C Auto Instructions – Automatic Updates

Your device updates postal rates and software automatically.

Keep your device turned on and connected to your network to get your automatic updates, as updates are downloaded during the evening hours.

Pitney Bowes SendPro C Auto Instructions – Manual Updates

Learn how to update your Pitney Bowes SendPro C Auto franking machines postage rates by following the simple instructions:

1. Tap Rates and Updates on the bottom of the Home screen.

2. If new rates are available your device downloads and installs updates.

SendPro C Auto+ franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates will be available to download effective from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your Pitney Bowes SendPro C Auto+ franking machine. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Order Low Priced Ink, Labels & Accessorises for your Pitney Bowes SendPro C Auto+ franking machine – use code NEW10 for 10% off your first order.

Pitney Bowes SendPro C Auto+ Instructions – Automatic Updates

Your device updates postal rates and software automatically.

Keep your device turned on and connected to your network to get your automatic updates, as updates are downloaded during the evening hours.

Pitney Bowes SendPro C Auto+ Instructions – Manual Updates

Learn how to update your Pitney Bowes SendPro C Auto+ franking machines postage rates by following the simple instructions:

1. Tap Rates and Updates on the bottom of the Home screen.

2. If new rates are available your device downloads and installs updates.

Neopost / Quadient IS200 Series franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates are expected to be available to download from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Order Low Priced Ink, Labels & Accessorises for your Neopost / Quadient IS200 Series franking machine – use code NEW10 for 10% off your first order.

Neopost / Quadient IS200 Series Instructions

Learn how to update your Neopost / Quadient IS200 Series franking machines postage rates by watching the video below or by following the simple instructions:

Mailstart 2 / IS240 / IS280 / IS280C Rate Change instructions

Neopost / Quadient IS240 / IS280 / IS280C franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates are expected to be available to download from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Order Low Priced Ink, Labels & Accessorises for your Neopost / Quadient IS240, IS280 & IS280c franking machine – use code NEW10 for 10% off your first order.

Neopost / Quadient IS240 / IS280 / IS280C Instructions

Learn how to update your Neopost / Quadient IS240 / IS280 / IS280C franking machines postage rates by watching the video below or by following the simple instructions:

Neopost / Quadient IS290i Elite & IS290i franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates are expected to be available to download from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Order Low Priced Ink, Labels & Accessorises for your Neopost / Quadient IS290i Elite & IS290i franking machine – use code NEW10 for 10% off your first order.

Neopost / Quadient IS290i Elite & IS290i Instructions

Learn how to update your Neopost / Quadient IS290i Elite & IS290i franking machines postage rates by watching the video below or by following the simple instructions:

Neopost / Quadient IN300 / IN360 franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates are expected to be available to download from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible after this date.

Order Low Priced Ink, Labels & Accessorises for your Neopost / Quadient IN300 / IN360 franking machine.

Neopost / Quadient IN300 / IN360 Instructions

Learn how to update your Neopost / Quadient IN300 / IN360 franking machines postage rates by watching the video below or by following the simple instructions:

Neopost / Quadient IS330 / IS350 / IS350c franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates are expected to be available to download from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible after this date.

Order Low Priced Ink, Labels & Accessorises for your Neopost / Quadient IS330 / IS350 / IS350c franking machine – use code NEW10 for 10% off your first order.

Neopost / Quadient IS330 / IS350 / IS350c Rate Change Instructions

Neopost / Quadient IS420 / IS440 franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates are expected to be available to download from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible after this date.

Order Low Priced Ink, Labels & Accessorises for your Neopost / Quadient IS420 & IS440 franking machine – use code NEW10 for 10% off your first order.

Neopost / Quadient IS420 / IS440 Rate Change Instructions

Neopost / Quadient IS460 / IS480 franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates are expected to be available to download from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible after this date.

Order Low Priced Ink, Labels & Accessorises for your Neopost / Quadient IS460 & IS480 franking machine – use code NEW10 for 10% off your first order.

Neopost / Quadient IS460 / IS480 Rate Change Instructions

FS Series 3 franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates will be available to download effective from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your Frama FS Series 3 franking machine. This update is easily performed by following our video and instructions below.

Order Low Priced Ink, Labels & Accessorises for your Frama FS Series 3 franking machine – use code NEW10 for 10% off your first order.

Frama FS Series 3 Instructions

Learn how to update your Frama FS Series 3 franking machines postage rates by watching the video below or by following the simple instructions:

1. Select the “Menu” button.

2. Scroll down using the arrow button until you can see & select “Online Services”.

3. Scroll down until you can see & select “Generic Call”.

4. The franking machine will check for, and download, the latest rates.

5. Once installed, you will see a notification. Click the “OK” button to complete the update.

FN Series 5 franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates will be available to download effective from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your Frama FN Series 5 franking machine. This update is easily performed by following our video and instructions below.

Order Low Priced Ink, Labels & Accessorises for your Frama FN Series 5 franking machine – use code NEW10 for 10% off your first order.

Frama FN Series 5 Instructions

Learn how to update your Frama FN Series 5 franking machines postage rates by watching the video below or by following the simple instructions:

1. Select the “Menu” button.

2. Scroll down using the arrow button until you can see & select “Online Services”.

3. Scroll down until you can see & select “Generic Call”.

4. The franking machine will check for, and download, the latest rates.

5. Once installed, you will see a notification. Click the “OK” button to complete the update.

Postbase Mini franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates will be available to download effective from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your FP Mailing Postbase Mini franking machine. This update is easily performed by following our video and instructions below.

Order Low Priced Ink, Labels & Accessorises for your FP Mailing Postbase Mini franking machine – use code NEW10 for 10% off your first order.

FP Mailing Postbase Mini Instructions

Learn how to update your FP Mailing Postbase Mini franking machines postage rates by watching the video below or by following the simple instructions:

1. Select the “Menu” button.

2. Click the arrow until you can see & select “Remote Services”.

3. The franking machine will check for, and download, the latest rates.

4. Once installed, you will see a notification. Click the green tick button to complete the update.

Postbase Series franking machine rate change information

From the 2nd April 2024 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2024 Wall Chart here

The new rates will be available to download effective from the 11th March 2024. The new tariffs will be held in the memory and will activate automatically on the 2nd April 2024. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your FP Mailing Postbase Qi3, Qi4, Qi6, Qi9, Econ, Office, Enterprise & Enterprise Pro franking machine. This update is easily performed by following our video and instructions below.

Order Low Priced Ink, Labels & Accessorises for your FP Mailing Postbase Series franking machine – use code NEW10 for 10% off your first order.

FP Mailing Postbase Qi3, Qi4, Qi6, Qi9, Econ, Office, Enterprise & Enterprise Pro Instructions

Learn how to update your FP Mailing Postbase Qi3, Qi4, Qi6, Qi9, Econ, Office, Enterprise & Enterprise Pro franking machines postage rates by watching the video below or by following the simple instructions:

1. Select the “Menu” button.

2. Click the arrow until you can see & select “Remote Services”.

3. The franking machine will check for, and download, the latest rates.

4. Once installed, you will see a notification. Click the green tick button to complete the update.

Franking Machine Rate Change Information Page

Select your supplier

Mailmark™ Mailstart Plus Rate Change Information & Instructions

Mailmark™ Mailbase Series Rate Change Information & Instructions

Mailmark™ Mailbase+ Rate Change Information & Instructions

Mailmark™ Mailbase Speed Rate Change Information & Instructions

Mailmark™ Mailsend Lite Rate Change Information & Instructions

Mailmark™ Parcelsend Lite Rate Change Information & Instructions

Mailmark™ Mailsend Essential Rate Change Information & Instructions

Mailmark™ Parcelsend Essential Rate Change Information & Instructions

Mailmark™ Mailsend Rate Change Information & Instructions

Mailmark™ Mailsend+ Rate Change Information & Instructions

Mailmark™ Parcelsend+ Rate Change Information & Instructions

Mailmark™ Mailsend Speed Rate Change Information & Instructions

Mailmark™ Parcelsend Speed Rate Change Information & Instructions

Mailmark™ SendPro / Connect+ Series Rate Change Information & Instructions

Mailhub Rate Change Information & Instructions

Pitney Bowes DM60 Rate Change Information & Instructions​

Pitney Bowes DM110i, DM160i & DM220i Rate Change Information & Instructions​

Pitney Bowes DM300M Rate Change Information & Instructions​

Pitney Bowes DM400M Rate Change Information & Instructions​

Pitney Bowes SendPro C Rate Change Information & Instructions​

Pitney Bowes SendPro+ Rate Change Information & Instructions​

Pitney Bowes SendPro C Auto Rate Change Information & Instructions​

Pitney Bowes SendPro C Auto+ Rate Change Information & Instructions​

Mailmark™ SendPro / Connect+ Series Rate Change Information & Instructions

Neopost / Quadient IS200 Series Rate Change Information & Instructions

Neopost / Quadient IS240 / IS280 / IS280C Rate Change Information & Instructions

Neopost / Quadient IS290i Elite / IS290i Series Rate Change Information & Instructions

Neopost / Quadient IN300 / IN360 Rate Change Information & Instructions

Neopost / Quadient IS330 / IS350 / IS350c Rate Change Information & Instructions

Neopost / Quadient IS420 / IS440 Rate Change Information & Instructions

Neopost / Quadient IS460 / IS480 Rate Change Information & Instructions

Frama FS Series 3 Rate Change Information & Instructions​

Frama FN Series 5 Rate Change Information & Instructions​

FP Mailing Postbase Mini Rate Change Information & Instructions​

FP Mailing Postbase Series Rate Change Information & Instructions​

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Mailstart+ franking machine rate change information

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Mailmark Mailbase Series franking machine rate change instructions

Mailmark Mailbase+ franking machine rate change information

Mailmark Mailbase+ franking machine rate change instructions

Mailmark Mailbase Speed franking machine rate change information

Mailmark Mailbase Speed franking machine rate change instructions

Parcelsend Lite franking machine rate change information

New Parcelsend Lite franking machine rate change instructions

Mailsend Essential franking machine rate change information

Mailsend Essential Instructions – Automatic Updates

Mailsend Essential Instructions – Manual Updates

Parcelsend Essential franking machine rate change information

Parcelsend Essential Instructions – Automatic Updates

Parcelsend Essential Instructions – Manual Updates

Mailsend franking machine rate change information

Mailsend Instructions – Automatic Updates

Mailsend Instructions – Manual Updates

Mailsend+ franking machine rate change information

Mailsend+ Instructions – Automatic Updates

Mailsend+ Instructions – Manual Updates

Parcelsend+ franking machine rate change information

Parcelsend+ Instructions – Automatic Updates

Parcelsend+ Instructions – Manual Updates

Mailsend Speed franking machine rate change information

Mailsend Speed Instructions – Automatic Updates

Mailsend Speed Instructions – Manual Updates

Parcelsend Speed franking machine rate change information

Parcelsend Speed Instructions – Automatic Updates

Parcelsend Speed Instructions – Manual Updates

Send Pro / Connect+ Series franking machine rate change information

Send Pro / Connect+ Series Instructions

Mailhub franking machine rate change information

Mailhub Instructions

DM60 franking machine rate change information

Pitney Bowes DM60 franking machine rate change instructions

Pitney Bowes DM60 Rate Change Information & Instructions

Pitney Bowes DM110i, DM160i & DM220i Rate Change Information & Instructions

Pitney Bowes DM300M Rate Change Information & Instructions

Pitney Bowes DM400M Rate Change Information & Instructions

Pitney Bowes SendPro C Rate Change Information & Instructions

Pitney Bowes SendPro+ Rate Change Information & Instructions

Pitney Bowes SendPro C Auto Rate Change Information & Instructions

Pitney Bowes SendPro C Auto+ Rate Change Information & Instructions

Frama FS Series 3 Rate Change Information & Instructions

Frama FN Series 5 Rate Change Information & Instructions

FP Mailing Postbase Mini Rate Change Information & Instructions

FP Mailing Postbase Series Rate Change Information & Instructions