✓ Royal Mail Authorised Inspector since 2008 | Trading since 2005
Mailsend Prime Rate Change Instructions
Mailcoms Mailsend Prime · Rate Change
How the Mailcoms Mailsend Prime updates Royal Mail postage rates automatically, and how to check for rate updates manually.
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How do I update the postage rates on the Mailsend Prime?
The Mailsend Prime updates postal rates and software automatically overnight – keep it switched on and connected to your network to receive them. You can also check for updates manually.
- Tap Rates and Updates at the bottom of the Home screen.
- If new rates are available, the device downloads and installs them.
Mailsend Prime Rate Change – Frequently Asked Questions
Do I need to update rates on the Mailsend Prime?
No – it updates postal rates and software automatically overnight. Keep it switched on and connected to your network.
How do I update the rates manually on the Mailsend Prime?
Tap Rates and Updates at the bottom of the Home screen and the device downloads any new rates.
Why has my Mailsend Prime not got the latest rates?
Make sure it is connected to the internet and left on overnight, or tap Rates and Updates to check manually.
Still having trouble with your Mailsend Prime rate change?
Our technical team are Royal Mail Authorised Inspectors and fully qualified franking machine engineers. Call us on 01543 572 776 – Mon–Fri 8:30 to 17:00.