Mailsend Rate Change Instructions

Mailcoms Mailsend · Rate Change

How the Mailcoms Mailsend updates Royal Mail postage rates automatically, and how to check for rate updates manually.

How do I update the postage rates on the Mailsend?

The Mailsend updates postal rates and software automatically overnight – keep it switched on and connected to your network to receive them. You can also check for updates manually.

  1. Tap Rates and Updates at the bottom of the Home screen.
  2. If new rates are available, the device downloads and installs them.

Mailsend Rate Change – Frequently Asked Questions

Do I need to update rates on the Mailsend?

No – it updates postal rates and software automatically overnight. Keep it switched on and connected to your network.

How do I update the rates manually on the Mailsend?

Tap Rates and Updates at the bottom of the Home screen and the device downloads any new rates.

Why has my Mailsend not got the latest rates?

Make sure it is connected to the internet and left on overnight, or tap Rates and Updates to check manually.

Still having trouble with your Mailsend rate change?

Our technical team are Royal Mail Authorised Inspectors and fully qualified franking machine engineers. Call us on 01543 572 776 – Mon–Fri 8:30 to 17:00.

Contact Technical Support →

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