SendPro Mailstation Presets Support

Pitney Bowes SendPro Mailstation · Presets

How to create and delete presets on the Pitney Bowes SendPro Mailstation franking machine.

What are presets on the SendPro Mailstation?

A preset is a snapshot of your most commonly-used settings that you can select with one tap. The default preset is permanently set as Second Class mail and cannot be changed. When the preset feature is enabled, the machine shows the default preset on power-up or wake, and you can select others using the arrows at the top of the screen. You can store up to 5 additional presets alongside the permanent Second Class Letter.


How do I create a preset on the SendPro Mailstation?

  1. From the Home screen, tap Settings.
  2. Tap Presets, then Create New Preset.
  3. Tap Domestic, Europe or Rest of world.
  4. Tap Domestic or International.
  5. Choose your class of mail and size of mail.
  6. Tap Save as preset, then OK.

You can then select your preset using the arrows at the top of the display.


How do I delete a preset on the SendPro Mailstation?

  1. Tap Settings, then Presets.
  2. Tap Manage Presets.
  3. Tap the preset to remove, then Remove Preset.
  4. Tap the back arrow, then Home to return to the Home screen.

SendPro Mailstation Presets – Frequently Asked Questions

How many presets can the SendPro Mailstation store?

You can store up to 5 additional presets, plus the permanent Second Class Letter default that cannot be removed or changed.

How do I create a preset on the SendPro Mailstation?

Tap Settings > Presets > Create New Preset, choose the destination, class and size, then tap Save as preset and OK.

Still having trouble with SendPro Mailstation presets?

Our technical team are Royal Mail Authorised Inspectors and fully qualified franking machine engineers. Call us on 01543 572 776 – Mon–Fri 8:30 to 17:00.

Contact Technical Support →

Don't know your model?

All you need is the brand and what the machine looks like - we'll do the rest.

Match it by picture Ask Jessica to find my supplies