SendPro C Auto/Auto+ Envelope Messaging Support

How do I download a new envelope message or logo on the SendPro C Auto / Auto+?

To download a new envelope message or logo, run Rates and Updates from SendPro Apps, then add the graphic in Envelope Printing.

1. From the Home screen, tap SendPro Apps.
2. Tap Rates and Updates. The machine connects to the server to download the logo (this may take a few minutes).
3. When the update is complete, return to the Home screen.
4. Select Envelope Printing.
5. Tap the add graphic function on the image of the franked impression. Your new message or logo appears here if it downloaded successfully.

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How do I select a logo and save it as a default on the SendPro C Auto / Auto+?

To select a logo and save it as a default, choose it from the Graphic menu in Envelope Printing, then replace the default preset.

1. From the Home screen, select Envelope Printing.
2. Tap the Graphic (pencil) icon.
3. Select your desired logo from the list and tap Apply.
4. To change the return address, tap the Graphic (pencil) icon again, select Custom text, choose your return address or tap Add to create one, then tap Apply.
5. To make this your default print, tap the Star icon.
6. Tap the bottom item, Replace default preset.
7. Tap the blue Replace default button to confirm. Your logo is now saved.

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How do I add a graphic to my envelope on the SendPro C Auto / Auto+?

To add a graphic, weigh the envelope and select your class first, then choose a graphic from the Graphics menu in Envelope Printing. The machine includes standard graphics (such as PLEASE OPEN IMMEDIATELY, RECYCLE and Season’s Greetings) and you can add your own custom graphics.

1. Tap the Graphics icon on the Envelope Printing screen.
2. Select the graphic you want from the list.
3. Tap Apply.
4. Feed the envelope through the machine to verify it prints correctly.

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How do I add a custom text message on the SendPro C Auto / Auto+?

To add a custom text message (such as a return address), use Custom Text in the Graphic menu. Messages can be up to five lines of 20 characters and print on the left of the impression.

1. On the Home screen, tap Envelope Printing.
2. Weigh your envelope, select a class and any special services.
3. Tap Graphic, then Custom Text, then + Add.
4. Tap Accept & Continue to confirm your message complies with postal rules.
5. Enter a name for the message (up to 20 characters) and tap Save.
6. Enter the message, then tap Apply twice.
7. Feed the envelope through the device to verify it prints correctly.

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SendPro C Auto / Auto+ Envelope Messaging – Frequently Asked Questions