✓ Royal Mail Authorised Inspector since 2008 | Trading since 2005
Mailbase+ Waste Tank Support
Mailcoms Mailbase+ · Waste Tank
How to clear the Waste Tank Nearly Full and Waste Tank Full messages and install a replacement waste ink pad on the Mailcoms Mailbase+.
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How do I clear ‘Waste Tank Nearly Full’ on the Mailbase+?
When you see ‘Waste Tank Nearly Full’, select Clear & Continue to keep working. When it changes to ‘Waste Tank Full’, replace the waste tray and reset the counter.
How do I clear ‘Waste Tank Full’ on the Mailbase+?
- Select the Options button, then Page Down.
- Select Maintenance, then Printer Maintenance.
- Press Page Down and select Replace Waste Tank.
- Select OK, I Understand.
- Select Yes, Tray is Replaced.
- Verify the machine is working by running two or three £0 stamps.
How do I install a replacement waste ink pad on the Mailbase+?
- Remove the new ink waste tray from the packaging and set both aside.
- Pull the ink drawer out from the side of the machine.
- Remove the used ink waste tray and put it in the new tray’s packaging.
- Insert the new ink waste tray into the ink drawer.
- Close the drawer.
Mailbase+ Waste Tank – Frequently Asked Questions
What does Waste Tank Nearly Full mean on the Mailbase+?
The waste tank is filling with excess ink. Select Clear and Continue to keep working until it shows Waste Tank Full.
How do I reset the waste tank on the Mailbase+?
After replacing the waste tray, go to Options, Maintenance, Printer Maintenance, Replace Waste Tank, then confirm the tray is replaced.
How do I fit a new waste ink pad on the Mailbase+?
Pull out the ink drawer from the side, remove the old tray, insert the new tray and close the drawer.
Still having waste tank issues with your Mailbase+?
Our technical team are Royal Mail Authorised Inspectors and fully qualified franking machine engineers. Call us on 01543 572 776 – Mon–Fri 8:30 to 17:00.