DM60 Accounts Support

How do I enable accounting on the Pitney Bowes DM60?

1. Press Options once.
2. The display shows “Turn on Accounting?”
3. Confirm by pressing Enter/Yes.

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How do I turn off accounting on the Pitney Bowes DM60?

1. Press Options once.
2. Use the Review keys ▲▼ to scroll and select “Use Account Functions?”
3. Confirm by pressing Enter/Yes.
4. Use the Review keys ▲▼ to scroll and select “Turn off Accounting”.
5. Confirm by pressing Enter/Yes.
6. The display shows “Accounting Disabled”. The machine automatically returns to the home screen.

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How do I create, edit, and delete accounts on the Pitney Bowes DM60?

Note: The accounting function must be activated before you can create accounts.

Creating an account

1. Press Options once.
2. Use the Review keys ▲▼ to scroll and select “Use Account Functions?”. Confirm with Enter/Yes.
3. Scroll and select “Create an Account”. Confirm with Enter/Yes.
4. Enter a name for the account using the number keys (press each key multiple times to select letters). Confirm with Enter/Yes.
5. When asked “Assign Password?”, select No.
6. The display shows “Account Created. Create another Account?” – select Yes to add more, or No to finish.
7. When asked “Select an Account”, use the Review keys to choose the account you wish to use.

Editing an account name or password

1. Press Options, scroll to “Use Account Functions?”, and confirm.
2. Scroll to “Edit an Account” and confirm.
3. Select the account you wish to edit and confirm.
4. When asked “Change name account?”, confirm with Yes.
5. Enter the new account name and confirm.
6. When asked “Change Password?”, select No to skip, or Yes to update.
7. Select No at “Stay in Accounting?” to return to the home screen.

Deleting an account

Note: Once an account is deleted, it cannot be recovered.

1. Press Options, scroll to “Use Account Functions?”, and confirm.
2. Scroll to “Delete an Account” and confirm.
3. Select the account you wish to delete and confirm.
4. At “Confirm: Delete?”, press Enter/Yes.
5. Select No at “Delete another Account?” to finish, or Yes to delete another.
6. Select No at “Stay in Accounting?” to return to the home screen.

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How do I clear account totals on the Pitney Bowes DM60?

Note: Once an account total is reset, it cannot be re-established.

Clearing a single account total

1. Press Options, scroll to “Use Account Functions?”, and confirm.
2. Scroll to “Clear account value and pieces” and confirm.
3. Scroll to “Clear one account?” and confirm.
4. Select the account you wish to reset and confirm.
5. At “Confirm. Reset?”, press Enter/Yes.
6. Select No at “Clear another?” to finish.
7. Select No at “Stay in Accounting?” to return to the home screen.

Clearing all account totals

1. Press Options, scroll to “Use Account Functions?”, and confirm.
2. Scroll to “Clear account value and pieces” and confirm.
3. Scroll to “Clear all accounts?” and confirm.
4. At “Confirm: Clear all accounts?”, press Enter/Yes.
5. The display flashes “All accounts cleared”, then asks “Stay in accounting?”. Press Yes.

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How do I print account reports on the Pitney Bowes DM60?

Printing a single account report

1. Press Options, scroll to “Use Account Functions?”, and confirm.
2. Scroll to “Print Accounts Report” and confirm.
3. Scroll to “Print Single Account Report” and confirm.
4. Select the account you wish to print and confirm.
5. Insert an envelope or tape sheet when prompted. Your report will print.
6. Select No at “Print another account report?” to finish.

Printing a report for all accounts

1. Press Options, scroll to “Use Account Functions?”, and confirm.
2. Scroll to “Print Accounts Report” and confirm.
3. Scroll to “Print Multi Account Report” and confirm.
4. Insert an envelope or tape sheet when prompted. Your report will print.
5. Select No at “Stay in Accounting?” to return to the home screen.

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How do I view the piece count on the Pitney Bowes DM60?

You can check the total number of items your DM60 has franked throughout its lifetime.

1. Press the Funds button.
2. Use the down arrow key to scroll down until you see “Total Pieces” or “Piece Count”. This number shows the lifetime total of items franked by the machine.

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How do I set, change, or disable a lock code on the Pitney Bowes DM60?

The lock code prevents unauthorised access after sleep mode or power-up.

Creating a lock code

1. Press Menu / Options, then press Review (up) to scroll to “Change Setup?” and press Enter/Yes.
2. Press Review (down) to scroll to “Use Lock Code Setup?” and press Enter/Yes.
3. Press Enter/Yes at the “Set A Lock Code?” prompt.
4. Enter a four-digit code and confirm with Enter/Yes. Re-enter the code to confirm. “Lock Code Set” is displayed.
5. Press Enter/Yes at “Change setting for Lock on Sleep”, then Enter/Yes at “Change to On”.
6. Press No at “Stay in setup?” to return to the home screen.

Changing a lock code

1. Press Menu / Options, scroll to “Change Setup?”, and confirm.
2. Scroll to “Use Lock Code Setup?” and confirm.
3. Enter the existing lock code and confirm.
4. Press Enter/Yes at “Change Lock Code”, enter a new four-digit code, and confirm. Re-enter to confirm.
5. Press Clear at “Change Setting for Lock on Sleep”, then No to return to the home screen.

Disabling a lock code

1. Press Menu / Options, scroll to “Change Setup?”, and confirm.
2. Scroll to “Use Lock Code Setup?” and confirm.
3. Enter the existing lock code and confirm.
4. Scroll to “Turn lock off?” and press Enter/Yes. The machine confirms “Lock Code Disabled”.
5. Press No at “Stay in setup?” to return to the home screen.

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Pitney Bowes DM60 Accounting – Frequently Asked Questions