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Quadient iX4 Series Franking Machine: Guide, Servicing and Ink

November 18, 2025

Quadient iX4 Series Franking Machine: Guide, Servicing and Ink

The Quadient iX4 series is a range of Mailmark franking machines from Quadient, the company formerly known as Neopost, built for medium to high mail volumes. Mailcoms is an approved service agent for Quadient machines and a Royal Mail Authorised Independent Inspector & Maintainer of postal franking machines (since 2008), so we can service iX4 machines and supply the ink and labels they use.

What is the Quadient iX4 series?

The iX4 series is a family of franking machines from Quadient (formerly Neopost). They use Royal Mail’s Mailmark standard.

Servicing, ink and labels

Mailcoms is an approved service agent for Quadient (formerly Neopost) machines and can service iX4 machines and supply the franking ink and labels they use.

Why Mailmark matters

Mailmark is Royal Mail’s current barcode franking standard. It uses blue ink and carries the best available franking rates, so a Mailmark machine like the iX4 series helps keep postage costs down.

Want help with a Quadient iX4 machine? See our franking machines, browse franking ink and labels, or call 01543 572 776. Mailcoms is a Royal Mail Authorised Independent Inspector & Maintainer of postal franking machines (since 2008) and an approved service agent for Quadient (formerly Neopost) machines.

Frequently asked questions

Who makes the iX4 series? Quadient, the company formerly known as Neopost.

Is the Quadient iX4 a Mailmark machine? Yes. The iX4 series uses Royal Mail’s Mailmark standard, which carries the best available franking rates.

Can Mailcoms service a Quadient iX4? Yes. Mailcoms is an approved service agent for Quadient (formerly Neopost) machines and supplies the ink and labels they use. Call 01543 572 776.


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