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Send Back Your Empty Quadient iX-5 Series Ink Cartridges

January 3, 2025

Send Back Your Empty Quadient iX-5 Series Ink Cartridges

How do I send back my empty Quadient iX-5 Series ink cartridges? Package up your used iX-5 Series cartridges and return them to Mailcoms for free recycling and refilling. You can use the FREEPOST returns bag enclosed with your order, or send them direct to Mailcoms Ltd, Units 7-8 Primary Point, Progress Drive, Cannock, Staffordshire, WS11 0JF. Returning your empties lets us keep our low cost refill and recycle service running while helping the environment.

Here at Mailcoms we are dedicated to helping the environment. One scheme that we have been running for many years with our customers is our refilling and recycling service, currently available for the iX-5 Series Mailmark cartridges. If you have ever purchased an iX-5 Series ink cartridge from us, or used our iX-5 Series refill reset service, your order was accepted and processed on the understanding that you return your old iX-5 Series ink cartridge for recycling so we can continue our popular and cost effective refill and recycle service.

How to Return Your Empty Cartridges

A FREEPOST returns bag should have been enclosed with your order, with your unique customer number written on the label to identify that you have returned your iX-5 Series cartridge. If you do not have a freepost returns bag, please let us know by email or phone and we will be happy to send a replacement bag in the post. Alternatively, if you have empties, please package them up and send them to Mailcoms Ltd, Units 7-8 Primary Point, Progress Drive, Cannock, Staffordshire, WS11 0JF.

Reasons to Recycle and Refill Your iX-5 Series Ink Cartridges

In 2007 Mailcoms were the first company in the UK to offer refilling and resetting of franking machine ink cartridges. Over the years we have been able to refill Quadient iX-5 Series ink cartridges. Our service was designed as an environmentally friendly alternative to purchasing original and compatible ink cartridges, as it allows us and you to reuse and recycle old cartridges while saving both the environment and money.

In addition, the Office of Fair Trading wrote to us to highlight their satisfaction that customers are now given more choice for replenishing their franking ink supplies.

When using our service we test your ink cartridge to ensure it is reusable, then refill it with our own brand of Royal Mail approved ink, and we will call you once successful before taking payment for the service.

Find Out More

iX-5 Series Ink Cartridges We Can Recycle and Reuse

We can provide our recycle service for a range of different iX-5 Series franking machines. We can reuse and recycle original and compatible standard and Mailmark iX-5 Series smart blue and Mailmark ink cartridges. Please see the list of iX-5 Series franking machines we can provide our environmentally friendly solution for. If you see your model, please send us back your empty ink cartridges so that our service can continue.

iX-5 Series Models

Frequently Asked Questions

Is it free to return my empty iX-5 Series cartridges? Yes. You can use the FREEPOST returns bag supplied with your order, or post your empties to Mailcoms Ltd, Units 7-8 Primary Point, Progress Drive, Cannock, Staffordshire, WS11 0JF.

Which iX-5 Series cartridges can Mailcoms recycle? We recycle and refill original and compatible standard and Mailmark iX-5 Series smart blue and Mailmark ink cartridges.

What ink do you use to refill the cartridges? We refill each cartridge with our own brand of Royal Mail approved ink, then call you once the refill is successful before taking payment.

I have lost my FREEPOST returns bag – what should I do? Contact us by email or phone on 01543 572 776 and we will post you a replacement returns bag.


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