The Mailcoms Advantage: Why Thousands of UK Businesses Choose Us

Thousands of UK businesses choose Mailcoms because we are a Royal Mail Authorised Independent Inspector and Maintainer of franking machines, one of only a few UK companies with our own brand of Royal Mail approved franking ink, and an independent, family-run supplier with UK-based support. Here is what sets us apart.

We are Royal Mail authorised

Mailcoms are one of the few companies in the UK authorised by Royal Mail to maintain and inspect franking machines, an accreditation we have held since 2008. We are also one of only a few companies in the UK to have our own brand of franking ink approved by Royal Mail. That means complete peace of mind: our ink, labels and service are officially recognised by the UK’s postal authority.

Value without compromising quality

We supply fully compatible, high-performance franking machine ink cartridges and franking labels at a fraction of the price of the original manufacturer’s versions. All of our consumables are rigorously tested and made to meet Royal Mail’s standards, and we back them with no-quibble guarantees, free delivery on qualifying orders and expert advice whenever you need it.

Highly rated customer service

From setup support to ongoing maintenance, our UK-based franking machine support team is here to help, and we do not use call centres. Real people, real answers, every time. We are also one of the highest-rated franking machine suppliers in the industry. View our Trustpilot here.

We are an independent family business

We are proud to be one of the few independent franking machine suppliers left in the UK, and for over 20 years we have always been a family-run business. That gives us the freedom to offer unbiased advice, keep costs fair and maintain personal relationships with customers big and small. When you deal with Mailcoms, you deal with people, not just another call centre or automated system.

We know franking machines inside out

Mailcoms is more than just your franking machine supplier; we are a technical service provider too. We supply brand-new Mailmark-ready franking machines, offer affordable service plans, provide expert maintenance and breakdown support, and help with Royal Mail rate updates, machine resets and more. Whether you are new to franking or run a large mailing department, we can simplify your setup.

Free samples and advice with no pushy sales

Want to see the quality of our envelopes or labels before you buy? We offer free samples on request. Need help choosing a machine or setting up your mailroom? We are here to guide you, with no pressure and no obligation. We also offer free delivery on qualifying online orders.

Join thousands of happy customers

At Mailcoms, we take pride in making franking easy, affordable and stress-free. Whether you post 10 letters a week or manage large volumes of mail daily, we are here to support your business every step of the way.

If you are interested in a franking machine, or upgrading to a Mailmark franking machine with the lowest postage rates available, view our franking machine page here or call us today on 01543 572 776.

We are a Royal Mail Authorised Independent Inspector & Maintainer of postal franking machines, and we have serviced and supplied over 40,000 customers, from small businesses to some of the largest organisations in the UK. We can also supply you with our own range of machines.

Frequently asked questions

Is Mailcoms Royal Mail authorised?

Yes. Mailcoms is a Royal Mail Authorised Independent Inspector and Maintainer of franking machines, an accreditation held since 2008, and one of only a few UK companies with its own brand of Royal Mail approved franking ink.

Does Mailcoms offer franking machine support?

Yes. Our UK-based support team helps with setup, maintenance, breakdowns, Royal Mail rate updates and machine resets, with no call centres.

Is Mailcoms an independent company?

Yes. Mailcoms is an independent, family-run business that has operated for over 20 years.