✓ Royal Mail Authorised Inspector since 2008 | Trading since 2005
Connect+ Series Rate Change Instructions
Pitney Bowes Connect+ Series · Rate Change
How postage rate and software updates work on the Pitney Bowes Connect+ Series franking machine, which downloads the latest rates automatically.
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How do postage rate updates work on the Connect+ Series?
The Connect+ Series franking machine updates postal rates and software automatically. The machine checks for updates every day at a specific time, so in most cases there is nothing you need to do to receive the latest rates.
Note: If you experience any issues updating the rates or software, contact our technical support team.
Connect+ Series Rate Change – Frequently Asked Questions
Do I need to download rate changes on the Connect+ Series manually?
No. The Connect+ Series checks for and installs the latest postage rates and software automatically every day at a set time.
What if my Connect+ Series rates have not updated?
Make sure the machine is connected to your network so it can reach the Data Centre. If the rates still have not updated, contact our technical support team.
Still having trouble with your Connect+ Series rate change?
Our technical team are Royal Mail Authorised Inspectors and fully qualified franking machine engineers. Call us on 01543 572 776 – Mon–Fri 8:30 to 17:00.