✓ Royal Mail Authorised Inspector since 2008 | Trading since 2005
DM60 Installation Support
Pitney Bowes DM60 · Installation
Follow this step-by-step guide to install your Pitney Bowes DM60 franking machine, connect the communication device and get online ready for postage refills.
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Ink cartridges, labels and supplies for the DM60 - the same genuine print quality as the manufacturer, at Mailcoms prices. Free UK delivery on orders over £40.
How do I install the Pitney Bowes DM60 franking machine?
Watch the video guide below, then follow the numbered steps to complete your DM60 installation.
- Unpack your cables and equipment and turn the franking machine around so that you are looking at the back of the machine.
- Connect the scale to the machine by placing it on top of the machine and connecting the cable to its corresponding port.
- Connect the communication device by plugging the USB cable into its corresponding port on the back of the machine, then connecting the LAN cable and power supply to the device.
- Connect the power lead into the back of the machine.
- Once all cables are connected, power up both the franking machine and the communication device by plugging into an available wall socket.
- Connect your Ethernet LAN cable to a LAN port on your broadband router.
- Once the machine is connected to the internet, you may be prompted to download an update. If so, select Yes and follow the on-screen prompts to complete.
DM60 Installation – Frequently Asked Questions
How long does it take to install the Pitney Bowes DM60?
The DM60 installation typically takes 15 to 30 minutes including connecting the scale, communication device and completing any software updates.
Do I need a broadband connection to use the DM60?
Yes. The DM60 requires an Ethernet (LAN) connection to your broadband router to connect to the Pitney Bowes infrastructure for postage refills and rate updates.
What should I do if the DM60 asks for a software update during installation?
Select Yes when prompted. The machine will download and install the update automatically – this is normal and ensures your machine is running the latest software.
Where can I download the DM60 installation guide as a PDF?
The DM60 Installation Instructions PDF is available to download free from the DM60 Guides & Downloads page on Mailcoms.
Still having trouble installing your DM60?
Our technical team are Royal Mail Authorised Inspectors and fully qualified franking machine engineers. Call us on 01543 572 776 – Mon–Fri 8:30 to 17:00.