IN700 Connection Support

Quadient IN700 · Connection

How the Quadient IN700 connects over a LAN to add postage and reach Online Services, and how to set the connection and LAN parameters.

How does the IN700 connect?

The IN700 connects through a high-speed LAN (local area network) to add postage and reach Online Services. LAN settings can only be configured if the machine was plugged into the network at power-up.


How do I set the Online Services connection on the IN700?

Choose the connection type from Communication Settings in Supervisor mode.

  1. Log in as supervisor.
  2. Press Menu.
  3. Select Communication Settings and press OK.
  4. Select Type of Connection and press OK.
  5. Select LAN and press OK.

Note: If the LAN was not plugged in you will see a warning – check the cable or device and press OK.


How do I set the LAN parameters on the IN700?

Use automatic configuration unless your network needs manual settings.

  1. Log in as supervisor.
  2. Press Menu.
  3. Select Communication Settings and press OK.
  4. Select LAN Settings and press OK.
  5. Select AUTO to configure automatically (recommended), or MANUAL to set values yourself.
  6. For a standard setup, set DHCP Auto on, DNS Auto on and Half Duplex, pressing OK to confirm.

IN700 Connection – Frequently Asked Questions

How does the IN700 connect to add postage?

It connects over a high-speed LAN network. The LAN can only be set up if the machine was plugged into the network when it was switched on.

Why won’t my IN700 connect to the LAN?

Check the network cable is plugged in, then set the connection type to LAN and use AUTO configuration in Communication Settings.

Should I use AUTO or MANUAL LAN settings on the IN700?

AUTO is recommended for most networks. Use MANUAL only if your IT setup requires fixed values.

Still having connection problems with your IN700?

Our technical team are Royal Mail Authorised Inspectors and fully qualified franking machine engineers. Call us on 01543 572 776 – Mon–Fri 8:30 to 17:00.

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