Mailsend Prime Waste Tank Support

Mailcoms Mailsend Prime · Waste Tank

How to check and turn the waste pad on the Mailcoms Mailsend Prime franking machine.

How do I check or turn the waste pad on the Mailsend Prime?

The waste pad collects excess ink. Check and turn it when prompted.

  1. Locate the tray on the side of the machine.
  2. Use the handle to pull out the tray.
  3. Check the pad and turn it around if the opposite corner is clean.
  4. If the pad is full, contact Mailcoms to order a new one.
  5. Push the tray back in to finish.

Mailsend Prime Waste Tank – Frequently Asked Questions

How do I check the waste pad on the Mailsend Prime?

Pull out the tray on the side of the machine using the handle, check the pad and turn it if the opposite corner is clean.

What do I do if the Mailsend Prime waste pad is full?

If the pad is full, contact Mailcoms to order a replacement.

How do I refit the waste tray on the Mailsend Prime?

After turning or replacing the pad, push the tray back into the side of the machine.

Still having waste tank issues with your Mailsend Prime?

Our technical team are Royal Mail Authorised Inspectors and fully qualified franking machine engineers. Call us on 01543 572 776 – Mon–Fri 8:30 to 17:00.

Contact Technical Support →

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