✓ Royal Mail Authorised Inspector since 2008 | Trading since 2005
Parcelsend Lite Accounts Support
Mailcoms Parcelsend Lite · Accounts
How to set up and use cost accounts to track postage spend on the Mailcoms Parcelsend Lite franking machine.
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How to turn off Accounting on your machine
Watch this video to learn how to turn off accounting on your machine.
To Deactivate your account please follow the following simple steps:
1. Press Options once.
2. Use the Review keys ▲▼ to scroll and select “Use Account Functions?”.
3. Confirm by pressing Enter/Yes.
4. Use the Review keys ▲▼ to scroll and select “Turn off Accounting”.
5. Confirm by pressing Enter/Yes.
6. Display says “Accounting Disabled”. The machine automatically returns to the home screen.
How to Create an account on your machine
To Create your account please follow the following simple steps:
Note: The accounting function has to be activated for you to be able to create an account. Should you wish to assign a password to your account these steps are not relevant.
1. Press Options once.
2. Use the Review keys ▲▼ to scroll and select “Use Account Functions?”. Confirm by pressing Enter/Yes.
3. Use the Review keys ▲▼ to scroll and select “Create an Account”. Confirm by pressing Enter/Yes.
4. With the cursor flashing on the right-hand side, give a name to the account. You can select letters by pressing the number keys several times. Confirm by pressing Enter/Yes.
5. Display says “Assign Password? (Yes/No)”. Select No.
6. Display says “Account Created. Create another Account?”.
7. If you wish to create another account, confirm by pressing Enter/Yes and repeat the process. Otherwise select No.
8. Display says “Stay in Accounting? (Yes/No)”. Select No.
9. Display says “Select an Account”.
10. Use the Review keys ▲▼ to scroll and select the subsequent account. Confirm by pressing Enter/Yes.
How to edit an Account Name or Password on your machine
To Edit your account please follow the following simple steps:
1. Press Options once.
2. Use the Review keys ▲▼ to scroll and select “Use Account Functions?”.
3. Confirm by pressing Enter/Yes.
4. Use the Review keys ▲▼ to scroll and select “Edit an Account”. Confirm by pressing Enter/Yes.
5. Display says “Select an Account”.
6. Use the Review keys ▲▼ to scroll and select the account you wish to rename. Confirm by pressing Enter/Yes.
7. Display message “Change name account? (Yes/No)”. Confirm by pressing Enter/Yes.
8. Give a new name to the account. You can select letters by pressing number keys several times. Confirm by pressing Enter/Yes.
9. Display says “Change Password? (Yes/No)”. Select No.
10. Display says “Stay in Accounting? (Yes/No)”. Select No.
How to delete an Account on your machine
To Delete an account please follow the following simple steps:
Note: Please be aware that once an account has been deleted you will not be able to retrieve the account or its information.
1. Press Options once.
2. Use the Review keys ▲▼ to scroll and select “Use Account Functions?”.
3. Confirm by pressing Enter/Yes.
4. Use the Review keys ▲▼ to scroll and select “Delete an Account”.
5. Confirm by pressing Enter/Yes.
6. Use the Review keys ▲▼to scroll and select the account you wish to delete. Confirm by pressing Enter/Yes.
7. Display says “Confirm: Delete?”. Confirm by pressing Enter/Yes.
8. Display says “Account Deleted. Delete another Account?”
9. If you wish to delete another account, confirm by pressing Enter/Yes. Otherwise select No.
10. Display says “Stay in Accounting? (Yes/No)”. Select No.
How to clear a single account total
To Reset a single account please follow the following simple steps:
Note: Please observe that once reset an account cannot be restablished.
1. Press the Options key once.
2. Use the Review keys ▲▼ to scroll and select “Use Account Functions?”.
3. Confirm by pressing the Enter/Yes key.
4. Use the Review Keys ▲▼ to scroll and select “Clear account value and pieces”. Confirm by pressing the Enter/Yes key.
5. Use the Review Keys ▲▼ to scroll and select “Clear one account?”. Confirm by pressing the Enter/Yes key.
6. Use the Review Keys ▲▼ to scroll and select the account you wish to reset. Confirm by pressing the Enter/Yes key.
7. Display message “Confirm. Reset?”. Confirm by pressing the Enter/Yes key.
8. Display says “Account Cleared. Clear another?”.
9. If you wish to reset another account, confirm by pressing the Enter/Yes key and repeat the process. Otherwise select the No key.
10. Display says “Stay in Accounting? (Yes/No)”. Select the No key.
How to clear all account totals
To Reset your all your accounts please follow the following simple steps:
Note: Please observe that once reset an account cannot be restablished.
1. Press the Options key once.
2. Use the Review keys ▲▼ to scroll and select “Use Account Functions?”.
3. Confirm by pressing the Enter/Yes key.
4. Use the Review Keys ▲▼ to scroll and select “Clear account value and pieces”. Confirm by pressing the Enter/Yes key.
5. Use the Review Keys ▲▼ to scroll and select “Clear all accounts?”. Confirm by pressing the Enter/Yes key.
6. The display shows “Confirm: Clear all accounts?”
7. Confirm by pressing the Enter/Yes key.
8. The display flashes the message “All accounts cleared” then shows “Stay in accounting? (yes/no).
9. Confirm by pressing the Enter/Yes key.
How to print an account report for a single account
To Print a single account report please follow the following simple steps:
. Press Options once.
2. Use the Review keys ▲▼ to scroll and select “Use Account Functions?”.
3. Confirm by pressing Enter/Yes.
4. Use the Review keys ▲▼ to scroll and select “Print Accounts Report”. Confirm by pressing Enter/Yes.
5. Use the Review keys ▲▼ to scroll and select “Print Single Account Report”. Confirm by pressing Enter/Yes.
6. Use the Review keys ▲▼ to scroll and select the account you wish to print. Confirm by pressing Enter/Yes.
7. Display says “Insert envelope/tape sheet?”.
8. Insert an envelope or a tape sheet. Your account report is being printed.
9. Display says “Print another account report?”.
10. If you wish to print another account, confirm by pressing Enter/Yes and repeat the process. Otherwise select No.
11. Display says “Stay in Accounting? (Yes/No)”. Select No.
How to print an account report for all accounts
To Print an account report for all accounts please follow the following simple steps:
1. Press Options once.
2. Use the Review keys ▲▼ to scroll and select “Use Account Functions?”.
3. Confirm by pressing Enter/Yes.
4. Use the Review keys ▲▼ to scroll and select “Print Accounts Report”. Confirm by pressing Enter/Yes.
5. Use the Review keys ▲▼ to scroll and select “Print Multi Account Report”. Confirm by pressing Enter/Yes.
6. Display says “Insert envelope/tape sheet”.
7. Insert an envelope or a tape sheet. Your accounts report is being printed.
8. Display says “Stay in Accounting? (Yes/No)”. Select No.
How to view the piece count on your franking machine
You may wish to see how many items your franking machine has franked during its life time. To do this, simply:
1. Click the funds button.
2. Using the down arrow key, scroll down until you see “Total Pieces” or “Piece Count”. Here you will see a number highlighting the amount your franking machine has franked.
Creating a lock code on your franking machine
The Lock Code feature prevents unauthorised access to the franking machine after it has entered sleep mode, or when it is powered up. To create a lock code, simply follow the steps below:
1. Press the “Menu / Options” key.
2. Press “Review (up)” to scroll to “Change Setup?”
3. Press “Enter/Yes”.
4. Press “Review (down)” to scroll to “Use Lock Code Setup?”
5. Press “Enter/Yes”.
6. Press “Enter/Yes” at the “Set A Lock Code?” prompt.
7. Enter a four digit code.
8. Press “Enter/Yes”.
9. Re-enter the four digit code.
10. Press “Enter/Yes”. “Lock Code Set” is displayed.
11. Press “Enter/Yes” at the “Change setting for Lock on Sleep” prompt.
12. Press “Enter/Yes” at the “Change to On” prompt.
13. Press “No” at the “Stay in setup?” prompt.
Once a lock code is created, press the “Lock” button to lock the franking machine. To unlock the franking machine, enter the 4-digit pin and press the “Enter/Yes” key.
Changing a lock code on your franking machine
You are able to edit the lock code set in your franking machine. You will need to know the existing lock code to make any changes. To change a lock code, simply follow the steps below:
1. Press the “Menu / Options” button.
2. Press “Review (up)” to scroll to “Change Setup?”
3. Press “Enter/Yes”.
4. Press “Review (down)” to scroll to “Use Lock Code Setup?”
5. Press “Enter/Yes”.
6. Enter the existing lock code and confirm by pressing the “Enter/Yes” button.
7. Press “Enter/Yes” at the Change Lock Code prompt.
8. Enter a new four digit using the keyboard and confirm by pressing the “Enter/Yes” button.
9. Enter the same code again to confirm then press “Enter/Yes”.
10. Press the “Clear” button at the “Change Setting for Lock on Sleep” prompt.
11. Press “No” to the “Stay in Menu?” prompt to return to the Home screen.
Disabling a lock code on your franking machine
To disable a lock code, simply follow the steps below:
1. Press the “Menu / Options” button.
2. Press “Review (up)” to scroll to “Change Setup?”
3. Press “Enter/Yes”.
4. Press “Review (down)” to scroll to “Use Lock Code Setup?”
5. Press “Enter/Yes”.
6. Enter the existing lock code and confirm by pressing the “Enter/Yes” button.
7. Press “Review (down)” to scroll to “Turn lock off?”
8. Press “Enter/Yes”. The franking machine confirms “Lock Code Disabled”.
9. When prompted to stay in setup, press “No” to return to the Home screen.
Setting a franking machine to lock in sleep mode
To set a franking machine to lock in sleep mode, simply follow the steps below:
1. Press the “Menu / Options” button.
2. Press “Review (up)” to scroll to “Change Setup?”.
3. Press “Enter/Yes”.
4. Press “Review (down)” to scroll to “Use Lock Code Setup?”.
5. Press “Enter/Yes”.
6. Enter the existing lock code and confirm by pressing the “Enter/Yes” button.
7. Press “Review (down)” to scroll to “Change setting for Lock on Sleep?”
8. Press “Enter/Yes”.
a. If the franking machine displays “Lock on Sleep: ON”, you will be required to enter the lock code each time the franking machine wakes from sleep mode.
b. If the franking machine displays “Lock on Sleep: OFF”, the lock code is only required when the franking machine is first switched on.
9. Change the setting if required by pressing the “Enter/Yes” button. Otherwise press “No” to exit.
10. Press “No” to the “Stay in setup?” prompt. You are then returned to the Home screen.
Parcelsend Lite Accounts Support – Frequently Asked Questions
How do I set up a cost account on the Parcelsend Lite?
Use the accounting menu to create named accounts, then select the relevant account before franking to record spend against it.
Can I track postage by department on the Parcelsend Lite?
Yes – create a cost account per department and choose it before franking so postage is recorded against the right account.
How do I view account totals on the Parcelsend Lite?
Open the accounts or reports menu to view the postage value and item totals recorded against each account.
Still having trouble with Parcelsend Lite accounts?
Our technical team are Royal Mail Authorised Inspectors and fully qualified franking machine engineers. Call us on 01543 572 776 – Mon–Fri 8:30 to 17:00.