✓ Royal Mail Authorised Inspector since 2008 | Trading since 2005
Mailsend+ & Parcelsend+ Rate Change Instructions
Mailcoms Mailsend+ & Parcelsend+ · Rate Change
How the Mailcoms Mailsend+ & Parcelsend+ updates Royal Mail postage rates automatically, and how to check for rate updates manually.
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How to download & update the latest postage rates
Watch this video to learn how to update the latest postage rates on your Mailsend+ & Parcelsend+ franking machine.
Your device updates postal rates and software automatically.
Keep your device turned on and connected to your network to get your automatic updates, as updates are downloaded during the evening hours.
Manual postal rate updates:
1. Tap Rates and Updates on the bottom of the Home screen.
2. If new rates are available your device downloads and installs updates.
Mailsend+ & Parcelsend+ Rate Change Instructions – Frequently Asked Questions
Do I need to update rates on the Mailsend+ & Parcelsend+?
No – it updates postal rates and software automatically overnight. Keep it switched on and connected to your network.
How do I update the rates manually on the Mailsend+ & Parcelsend+?
Tap Rates and Updates at the bottom of the Home screen and the device downloads any new rates.
Why has my Mailsend+ & Parcelsend+ not got the latest rates?
Make sure it is connected to the internet and left on overnight, or tap Rates and Updates to check manually.
Still having trouble with your Mailsend+ & Parcelsend+ rate change?
Our technical team are Royal Mail Authorised Inspectors and fully qualified franking machine engineers. Call us on 01543 572 776 – Mon–Fri 8:30 to 17:00.