SendPro C Auto/Auto+ Presets Support

Pitney Bowes SendPro C Auto / Auto+ · Presets

How to create, select, rename and delete presets, create a parcel shipping preset, and set the default preset timer on the Pitney Bowes SendPro C Auto and SendPro C Auto+ franking machine.

What are presets on the SendPro C Auto / Auto+?

A preset is a group of commonly-used settings — such as a postage class, an account and a graphic — that you can recall quickly. You can create up to ten presets, including the default preset. The device also keeps your last-used settings when it sleeps or is switched off.


How do I create a preset on the SendPro C Auto / Auto+?

To create a preset, set up your class, account and graphic in Envelope Printing, then save them as a new preset.

  1. Tap Envelope Printing on the Home screen.
  2. Define the settings for your preset: tap Account and select an account; tap Class, tap Start Over, select the class and any services and tap Apply; if desired, tap Graphic and select an Envelope Message.
  3. Tap the Preset button, then Create New Preset.
  4. Enter a name (up to 32 characters).
  5. Tap the green tick when done.

How do I select a preset on the SendPro C Auto / Auto+?

  1. Tap Envelope Printing on the Home screen.
  2. Tap the Preset button.
  3. Tap the desired preset.
  4. Tap the < button to return to the Home screen.

How do I rename a preset on the SendPro C Auto / Auto+?

  1. Tap Envelope Printing, then the Preset button.
  2. Tap the three dots on the preset you want to rename.
  3. Enter the new name using the on-screen keyboard.
  4. Tap the green tick, then the < button to return to the Home screen.

How do I delete a preset on the SendPro C Auto / Auto+?

  1. Tap Envelope Printing, then the Preset button.
  2. Tap the three dots on the preset you want to delete.
  3. Tap Delete, then Delete Preset.
  4. Tap the < button to return to the Home screen.

How do I create a parcel shipping preset on the SendPro C Auto / Auto+?

To create a parcel shipping preset, star a recently printed label and name it. Presets store commonly-used parcel attributes such as weight, dimensions, carrier and class. You can create up to eight parcel presets.

  1. After printing a label, it appears in the Recents screen of Parcel Shipping.
  2. Tap the star on the label you printed.
  3. Enter a name in the Name Preset field.
  4. Tap the green tick, then Save.

How do I set the default preset timer on the SendPro C Auto / Auto+?

The default preset timer resets the device to your most-used settings after a period of inactivity (one minute by default). To change it, open Postage Refills in Settings.

  1. Tap the Settings (gear) icon in the global toolbar.
  2. Scroll to the Envelope Printer Settings section and tap Postage Refills.
  3. Tap Default Preset Timer.
  4. Use the slider to set the time between 1 and 9 minutes.
  5. Tap the back arrow or Home to save and exit.

SendPro C Auto / Auto+ Presets – Frequently Asked Questions

How many presets can the SendPro C Auto / Auto+ store?

You can create up to ten envelope printing presets (including the default), and up to eight parcel shipping presets.

How do I create a preset on the SendPro C Auto / Auto+?

In Envelope Printing set your account, class, services and graphic, tap Preset, then Create New Preset, name it and tap the green tick.

Still having trouble with SendPro C Auto / Auto+ presets?

Our technical team are Royal Mail Authorised Inspectors and fully qualified franking machine engineers. Call us on 01543 572 776 – Mon–Fri 8:30 to 17:00.

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