Archives Support

Parcel Shipping Presets Support

Mailcoms Support · Parcel Shipping How to create and use presets to speed up repeat Parcel Shipping labels on your Mailcoms franking machine. Creating a Parcel Shipping preset Create presets to store commonly-used parcel information. Presets are ideal for repeat…

Parcel Shipping Postage Support

Mailcoms Support · Parcel Shipping How to set a maximum transaction limit for Parcel Shipping labels on your Mailcoms franking machine. Setting a transaction limit for Parcel Shipping labels You can prevent Parcel Shipping labels printing over a certain amount…

Parcel Shipping Accounts Support

Mailcoms Support · Parcel Shipping How to create, modify and enable cost accounts for Parcel Shipping labels on your Mailcoms franking machine. Adding a Parcel Shipping cost account Create cost accounts to record Parcel Shipping usage by department. 1. Tap…

Using Special Delivery & Signed For Services On Your Online Account

Pitney Bowes SendKit · Special Delivery & Signed For How to use Royal Mail Signed For and Special Delivery services in your Pitney Bowes SendKit online postage account, including printing letters and parcels, adding credit, reprinting, tracking and printing on…

Troubleshooting Support

Pitney Bowes SendKit · Troubleshooting How to fix common Pitney Bowes SendKit and online shipping account problems, including missing label components, printing issues, blank screens and reloading loops. How do I fix a shipping label that prints with missing images…

Error Codes

Pitney Bowes SendKit · Error Codes What the most common Pitney Bowes SendKit and online shipping account error messages mean and how to resolve them, including address book, sign-in and payment errors. How do I fix the “Oops! Something went…

Users & Cost Accounts Support

Pitney Bowes SendKit · Users & Cost Accounts How to manage users and cost accounts in your Pitney Bowes SendKit online shipping account, including changing your login, inviting users, and adding, importing and applying cost accounts. How do I change…

Online Shipping Account Presets Support

Pitney Bowes SendKit · Presets How to add, modify, delete and reorder shipping presets in your Pitney Bowes SendKit online shipping account. Presets save shipment information so it can be used as a template for printing future labels with the…

Addresses Support

Pitney Bowes SendKit · Addresses How to add, edit, delete, import and use addresses in your Pitney Bowes SendKit online shipping account address book, plus changing sender and Parcelforce delivery addresses. The online shipping account Address Book saves all of…

Using Your Online Shipping Account

Pitney Bowes SendKit · Online Shipping Account How to create domestic and international shipping labels, reprint and void labels, track shipments, download the Device Hub and manage your Pitney Bowes SendKit online shipping account. How do I create a shipping…

Data Upload Support

Data Capture Messaging Franking Machine Support

Here you will find out how to connect to the data centre every month. View our latest Data Capture Support here and see if we can assist you with your franking machine.

Don't know your model?

All you need is the brand and what the machine looks like - we'll do the rest.

Match it by picture Ask Jessica to find my supplies